FAQ’s

Frequently Asked Questions

What is Scentsy?
Scentsy is a direct selling, wickless candle company headquartered in Meridian, Idaho. The company is owned by Orville and Heidi Thompson and sells its products through a field sales force of 40,000 independent sales representatives known as Independent Scentsy Consultants, who market and sell Scentsy products through home parties.

What products does Scentsy sell?
Scentsy sells wickless candles, body sprays, shower gels, shower creams, scents circles, body butters, Dryer sheets, hand cream, ceramic warmers body lotion, washer wiffs, and home-fragrance products.

What are wickless candles?
A wickless candle, called a Scentsy Bar or a Scentsy Brick, is a highly fragrant wax bar that is warmed to release fragrance into the air. Because the wax is gently warmed rather than burned, it can hold more fragrance oil than a traditional candle. And, because there is no flame, there is no smoke, soot or lead. Scentsy wickless candles are a safer alternative to traditional candles.

How is the wax warmed?
Scentsy’s beautiful ceramic warmers house a low-watt light bulb that slowly melts the Scentsy Bar or Scentsy Brick, filling your home with one of more than 80 unique, long-lasting scents. The Combination of a Scentsy Warmer with a Scentsy Bar is known as a Scentsy System. The best feature of Scentsy Warmers is the fact they burn with a low-watt bulb rather than an actual flame like a candle. This means no suit, smoke, or fire problems!!!

Where are Scentsy products made?
Scentsy’s wickless candles and home-fragrance products are made in Scentsy’s state-of-the-art manufacturing facilities in Meridian, Idaho. Our ceramic warmers are designed by Scentsy and made to our exacting specifications by our manufacturing partner.

Can I buy Scentsy in a retail location?
No. Scentsy is a direct selling company with a field sales force, known as Independent Scentsy Consultants, who sell our products through home parties, open houses, fairs and shows and fundraisers. Scentsy products are perfect for sharing in a party environment.

Click here to find your local Scentsy Consultant

How can I buy Scentsy products?
Contact your local Independent Scentsy Consultant to place an order or host a party. When you host a party, you have a chance to share more than 80 unique Scentsy fragrances and dozens of warmers with your friends and family. Scentsy parties are easy to host–and you can earn free and half-price products while you’re having fun!